Effective Utility Management and Lean at Water-Sector Utilities: Improving Performance and Addressing Key Management Priorities

Introduction:

U.S. EPA Webcast  

Please join us for a webcast to explore the connections between Effective Utility Management (EUM) and Lean tools. Lean methods combined with the EUM framework have enabled water and wastewater utilities to save millions of dollars, avoid customer rate increases, improve product quality, enhance customer service, reduce energy costs and environmental pollution, and improve employee morale. The webcast will feature a brief overview presentation describing EUM and Lean concepts and methods and how to get started with EUM and Lean. The webcast will also feature two presentations from Clean Water Services and City of Pompano Beach Utilities Department on highlighting their successes using EUM in concert with Lean methods.

U.S. EPA is developing a Resource Guide for Effective Utility Management and Lean: Improving Performance and Addressing Key Management Priorities at Water Sector Utilities describing how to embark on the EUM and Lean journey.

Registration Information:

The webcast is free. Please register now through GoToMeeting. After you register, you will receive a confirmation email containing your unique URL to use to access the meeting.  For additional information, please view the Webcast Flyer. 

Slides from the Webinar will be posted at: http://www.client-ross.com/eum-lean/