Website Help

Special Announcement!
WEF is excited to announce the launch of a new, state-of-the-art customer database and online shopping experience.  As a result of this system upgrade, WEF members and customers will now  need to login to the website using their email addresses instead of their member numbers.  Please see instructions below for more details. 

New Login Instructions

Login Instructions for Members in the U.S., Canada, Mexico and U.S. Territories

To access your WEF member profile, member pricing on products and conferences, and member-only content:

Your username is now your email address on file and your default password is your last name

If your last name includes a space, enter that space in your password. If your last name is less than 7 characters, please append 9’s until you reach 7 characters.

Once you have logged in, you can change your password via the Member Profile.  We suggest, if logging in for the first time, that you change your password from your last name to something more secure.

Need Help?

Please email WEF Customer Service at csc@wef.org, or call 1-800-666-0206 or +1-571-830-1545.

 

Login Instructions for Members Outside of the U.S., Canada, Mexico, and U.S. Territories

To access member pricing on products and conferences, and member-only content:

Username

Your username is your Membership ID#.

Note: If your Membership ID is 7 (seven) digits, please add a leading 0 (zero) when logging in.

Your membership ID can be found on the following items:

  • Membership card
  • Magazine mailing labels
  • Highlights mailing labels
  • Membership renewal notices
Password

Your default password is your last name (15 letters maximum). (If your last name includes a space, enter that space in your password.)

Need Help?

Please email the Membership Enquiries membership@portland-services.com , or call: +44(0) 20 7685 2410

WEF Headquarters

With a staff of nearly 100, WEF is headquartered in Alexandria, Virginia, just outside of Washington D.C.

To contact WEF, call toll-free at 1.800.666.0206 or 1.703.684.2400; email csc@wef.org; or write to:

Water Environment Federation
601 Wythe Street
Alexandria, VA
22314-1994 USA

WEF on the Web

WEF has a number of Web sites designed to provide its members and the public with the latest water quality news and information; program and educational resources; annual and spacial events; and networking opportunities: