The Utility Management Conference™ 2014: Making Progress More Apparent

February 25 – 28, 2014
Hyatt Regency Savannah 
Savannah, Georgia   

Technical Program

Final Technical Program (PDF)
Conference Brochure (PDF)


Wednesday, February 26                
8:30 am – 10:00 am Opening General Session
10:30 am – 12:00 pm Technology's Role Within a Utility
  Public Involvement and Communication
  Capital Planning and Optimization
12:00 pm – 1:30 pm Luncheon
1:30 pm – 3:00 pm IT and Technology in Operations and Maintenance
  Business Practice Optimization 1
  New Strategies in Financial Planning
3:30 pm – 5:00 pm Succession Planning
  Business Practice Optimization 2
  Finance and Rates
5:00 pm – 6:30 pm Networking Reception
Thursday, February 27
8:30 am – 10:00 am Utility Leader Forum: Keys to Measuring and Reporting Progress
  Upgrading Wastewater Facilities Without Multi-Million Dollar Facility Upgrades
  Regulatory Issues
10:30 am – 12:00 pm   Utility Leader Forum: Who Cares About Your Success (Besides You)?
  Infrastructure Reinvestment and Management
  EPA's CREAT (Climate Resilllience Evaluation and Awareness Tool) — A Case Study
1:30 pm – 3:00 pm Utility Leader Forum: How to Get Internal Buy-In to Promote Progress
  Operational Optimization
  Sustainability and the Utility
3:30 pm – 5:00 pm Asset Management
  Rehabilitation Management
  Security and Emergency Preparedness
Friday, February 28
8:30 am – 10:00 am Employee Development
  Customer Service
  Stakeholder Communication
10:30 am – 12:00 pm Leadership and Development
  Utility Management
  Benchmarking and Performance Measurement


 This year in Savannah, we are very pleased to be hosting eight pre-conference workshops. 

Workshop A: WaterOpolis — The Value of Water Issues & Choices Utility Budgeting Simulation
Tuesday, February 25
8:30 am – 12:00 pm
Workshop A Agenda

Workshop B: Effective Performance & Rewards Management: Keys To Increasing Workforce Effectiveness
Tuesday, February 25
8:30 am – 12:00 pm
Workshop B Agenda (PDF)

Workshop C: Integrating Life-Cycle Costs and Asset Management into the Procurement of Design-Build Delivery for Water and Wastewater Projects
Tuesday, February 25
8:30 am – 12:00 pm
Workshop C Agenda (PDF)

Workshop D: Branding Water Utilities for the 21st Century
Tuesday, February 25
8:30 am – 5:00 pm
Workshop D Agenda (PDF) 

Workshop E: Asset Management Plus Sustainability: Creating Value from Aligning Two Powerful Utility Initiatives
Tuesday, February 25
1:30 pm – 5:00 pm
Workshop E Agenda (PDF)

Workshop F: Critical Developments in Security & Preparedness for Utility Managers
Tuesday, February 25
1:30 pm – 5:00 pm
Workshop F Agenda (PDF)

Workshop G: High-Performing Information Systems Aligned With Utility Business Strategy
Tuesday, February 25
1:30 pm – 5:00 pm
Workshop G Agenda (PDF)

Workshop H: Rate-Approval Process Communication Strategy and Toolkit: A Working Workshop and Peer-to-Peer Exchange
Tuesday, February 25
1:30 pm – 5:00 pm  
Workshop H Agenda (PDF)


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