Conference Details


AWWA/WEF Information Management & Technology Conference and Exposition

InterContinental Dallas Hotel
Dallas, Texas

Conference: February 27 – March 1, 2011

Cooperating Organizations:
  • American Water Works Association

  • Water Environment Federation

Conference Announcement

This conference is collocated with AWWA's Customer Service Conference.  Customer service and technology represent increasingly related and interdependent topics in the changing landscape of water and wastewater utilities. Join attendees in Dallas to learn the very latest practices in the customer service and information management and technology fields. Gain valuable, practical knowledge on managing customer data, new metering and operations technology, and how to meet the challenges of collections.  For more information, please visit the conference website.

Topics include

  • AMI / Intelligent Infrastructure
  • Asset / Infrastructure Management
  • Best Practices
  • Bill and Payment Processing
  • Broadband
  • Business Intelligence
  • Call Centers
  • Cloud Computing / Software as a Service
  • Customer Information Systems
  • Emergency Management
  • Enterprise System Integration
  • GIS
  • Mobile Workforce
  • Modeling
  • Social Media / New Communication Channels


Please visit the conference website for more information.